Concepts of Building a Community
Summary of the Blog:
In this blog you will learn three concepts to remember when building a solid community.
Concepts of Building a Community:
The first concept to building a community is remembering, marketing and building a community are two separate things.
The second concept to remember when building a community is to value each customer, not the amount of customers. If you don’t value each customer over the amount of customers, is it really a community?
The third concept; Make sure to address each comment, good or bad. Make sure to have a philosophy set up on how your company will address negative comments in a way to relieve tension from the customer as swiftly as possible. You should have set standards on how you will address negative feedback so every time there is negative feedback your response will be a standard response, that way there will be no confusion on how to deal with a situation because there should be no variation in style of response.
